حل واجب B203a لعام 2018/2019 كورسات ادارة الأعمال حلول واجبات الجامعة العربية المفتوحة

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B203A- Business Functions in Context I
First semester- Tutor Marked Assessment (TMA)
Operations objectives at the Penang Mutiara

Question 1 (50 marks, 400 words)
Describe how you think the hotel’s management will make sure that the way it manages the hotel is appropriate to the way it competes for business.
How could the hotel management implement any changes in strategy? Support your answer with examples.
Question 2 (50 marks, 400 words)
The case study describes how quality, speed, dependability, flexibility and cost impact on the hotel’s external customers. Explain what each of these performance objectives means at Penang Mutiara Hotel, and then explain how the relationship between some of these objectives has internal benefits.












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[اطياف السراب]

موفقين أن شاء الله

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ARAB OPEN UNIVERSITY
FACULTY OF BUSINESS STUDIES
B863 The Human Resource Professional
TUTOR MARKED ASSESSMENT Fall 2018/2019, SEMESTER 1
B863- TMA01 – Fall Semester (2018 – 2019)

Questions

Question one (Up to 50% Marks): (1250words +/- 10 %)

1. Critically debate the different theoretical traditions that inform understandings of contemporary leadership.

Question 2 (Up to 50% Marks): (1250 words +/- 10 %)

2. Critically evaluate the planning, designing and/or implementing HR projects or policies specifically designed to enhance leadership capacity within your organization or an organization you are familiar with.

Question 1:
Candidate search the recent literature (2010-2018) , both academic and practitioner , on “leadership “theories . Candidate should discuss various theoretical perspectives on leadership and show evidence of understanding of contemporary leadership perspectives.
Question 2:
Candidate need to conduct a study of leadership development practices of their own organization or an organization they are familiar with. The study should include evaluating policies, interviewing HR executives responsible for leadership development, and any other relevant method to have a comprehensive understanding of leadership development at the organization. Prepare a critical report on the same.

Leadership Development

Both business leaders and HRM professionals agree that the support and development of
leaders within an organisation is vital to achieving business objectives. Two recent reports
by the CIPD (the Chartered Institute of Personnel and Development in the UK) in 2012
conclude that investment in future leaders and in the areas of leadership and management development remain key priorities. In the earlier units of this module we have already seen how leadership and management development are important; if line managers are to be supported in leading their teams, for example, they need to be provided with effective guidance, support and training. If organizations and sectors, and even nations, are to develop leaders for the future, they need to have a keen awareness of ethics and corporate social responsibility. Moreover, if future leaders of a business are to be recruited, developed and retained by an organisation, an effective performance management system and high levels of engagement are crucial elements of HRM strategy. Leadership is, then, a major issue and responsibility for the HR function and anessential part of an HR practitioner’s own skills and development. (Page 5,Unit-5,B863 Course Material).